Refund policy
Return & Refund Policy
Last Updated: August 24, 2026
At Wearique, customer satisfaction is important to us. We want you to feel confident when purchasing baby dresses and outfits from our store. We therefore offer free returns and refunds for eligible products within 30 days of delivery.
1. 30-Day Return Period
You may request a return within 30 days from the date your order is delivered.
To qualify for a return, the product should be in substantially the same condition in which it was received, unworn and unused except as reasonably necessary to inspect it, and returned with its original packaging and accessories where applicable.
Please retain your order confirmation or other proof of purchase.
2. Free Returns
Eligible returns within our 30-day return period are free of charge.
Before returning an item, contact us at support@wearique.shop with:
- Your order number
- The product you wish to return
- The reason for the return
- Photographs when the product is damaged, defective, or incorrect
Our customer support team will provide the appropriate return instructions.
Please do not send products to our business address without first receiving return instructions from our customer support team.
3. Damaged, Defective, or Incorrect Products
Please inspect your order after delivery. If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible.
Include your order number and clear photographs showing the issue so our team can review your request and provide an appropriate solution.
Depending on the circumstances, we may provide a replacement, refund, or another appropriate remedy.
4. Exchanges
If you would like a different size, style, or product, please contact our customer support team. Availability cannot be guaranteed.
Where a direct exchange is unavailable, we may recommend returning the eligible item for a refund and placing a new order.
5. Refunds
Once an eligible return has been received and reviewed, we will notify you about the status of your refund.
Approved refunds will generally be issued to the original payment method. Processing times after a refund is issued depend on your bank, card issuer, or payment provider and are outside our direct control.
Original shipping charges are not applicable because Wearique provides free worldwide standard shipping.
6. Non-Returnable Items
Certain products may not qualify for return where permitted by applicable law, including:
- Products showing clear signs of wear or use beyond reasonable inspection
- Products damaged after delivery through misuse or improper care
- Items returned after the applicable 30-day period
- Items specifically identified as final sale or otherwise non-returnable before purchase, where legally permitted
Nothing in this policy limits any mandatory consumer rights available under applicable law.
7. Contact Us About a Return
For return or refund assistance:
Email: support@wearique.shop
Phone: (604) 799-1475
Address: 6227 Rexford Dr, Chilliwack, British Columbia V2R 0L3, Canada